Effective Date: 12/28/2024
This Notice of Privacy Practices (the “Notice”) describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
OUR COMMITMENT TO YOUR PRIVACY
MDHelps, Inc DBA Dr. NuMe (referred to as “Dr. NuMe,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal health information. We understand the importance of safeguarding your health information and strive to maintain the highest standards of privacy practices.
OUR USES AND DISCLOSURES OF YOUR HEALTH INFORMATION
We may use and disclose your health information for the following purposes:
- Treatment: We may use and disclose your health information to provide you with medical treatment, including the coordination or management of your healthcare. This may include consultations with healthcare providers, prescriptions, and other related services.
- Payment: We may use and disclose your health information to bill and collect payment for the services provided to you. This may include contacting your insurance company or other payers to verify coverage and obtain payment.
- Healthcare Operations: We may use and disclose your health information for our healthcare operations, such as quality improvement activities, reviewing the competence or qualifications of healthcare professionals, and conducting audits.
- Authorized Uses and Disclosures: We may use and disclose your health information for purposes required or permitted by law, such as public health activities, legal proceedings, law enforcement, and government agencies.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
You have the following rights regarding your health information:
- Right to Access: You have the right to access your health information and obtain copies of your medical records, subject to certain limitations.
- Right to Request Amendment: You have the right to request an amendment to your health information if you believe it is inaccurate or incomplete.
- Right to Request Restrictions: You have the right to request restrictions on the use and disclosure of your health information for treatment, payment, or healthcare operations.
- Right to Request Confidential Communications: You have the right to request that we communicate with you about your health information in a certain way or at a certain location.
- Right to File a Complaint: You have the right to file a complaint if you believe your privacy rights have been violated. Complaints should be directed to the Privacy Officer at contact@drnume.com.
OUR CONTACT INFORMATION
If you have any questions or concerns about this Notice or our privacy practices, please contact:
Privacy Officer
Dr. NuMe
Email: contact@drnume.com
CHANGES TO THIS NOTICE
We reserve the right to change this Notice at any time. Any changes to this Notice will be effective immediately upon posting. You can obtain a current copy of this Notice on our website or by contacting our Privacy Officer.